Press Release from The United States Secret Service, Department of Homeland Security
WASHINGTON – Criminals are opportunists, and as seen in the past, any major news event can become an opportunity for
groups or individuals with malicious intentions. The Coronavirus is no different. In fact, the Coronavirus is a prime opportunity
for enterprising criminals because it plays on one of the basic human conditions…fear. Fear can cause normally scrupulous
individuals to let their guard down and fall victim to social engineering scams, phishing scams, non-delivery scams, and auction
The United States Secret Service is proactively taking steps to alert the public about the types of email scams associated with the
Coronavirus. The Secret Service’s Global Investigative Operations Center (GIOC) reports the subsequent email scams:
“Phishing” is the fraudulent practice of sending emails purporting to be from reputable companies in order to entice individuals
to reveal personal information, such as passwords and credit card numbers. Phishing scams have become ubiquitous through
email communication and ecommerce. Cyber criminals are exploiting the Coronavirus through the wide distribution of mass
emails posing as legitimate medical and or health organizations. In one particular instance, victims have received an email
purporting to be from a medical/health organization that included attachments supposedly containing pertinent information
regarding the Coronavirus. This lead to either unsuspecting victims opening the attachment causing malware to infect their
system, or prompting the victim to enter their email login credentials to access the information resulting in harvested login
credentials. This type of incident enables further occurrences of cyber enabled financial crimes such as Business Email
Compromise (BEC), PII theft, ransomware and account takeovers. Another side effect of the Coronavirus is increased
teleworking, which furthers the reliance on email for communication adding yet another multiplier to these email fraud schemes.
More of these incidents are expected, and increased vigilance regarding email communication is highly encouraged.
Another emerging fraud scheme exploiting the Coronavirus is using social engineering tactics through legitimate social media
websites seeking donations for charitable causes related to the virus. Criminals are exploiting the charitable spirit of individuals,
seeking donations to fraudulent causes surrounding the Coronavirus. Increased caution should be exercised when donating to
A third fraud scheme surrounds non-delivery scams. Essentially, criminal actors advertise as an in-demand medical supply
company that sells medical supplies that can be used to prevent/protect against the Coronavirus. The criminal enterprise will
demand upfront payment or initial deposits then abscond with the funds and never complete delivery of the ordered products.
Phishing Emails / Social Engineering – Avoid opening attachments and clicking on links within emails from
senders you do not recognize. These attachments can contain malicious content, such as ransomware, that can
infect your device and steal your information. Be leery of emails or phone calls requesting account information
or requesting you to verify your account. Legitimate businesses will never call you or email you directly for this
Always independently verify any requested information originates from a legitimate source.
Visit websites by inputting the domain name yourself. Business use encryption, Secure Socket Layer (SSL).
Certificate “errors” can be a warning sign that something is not right with the website.
The United States Secret Service will continue leading the charge to combat cyber-enabled financial crimes. To learn more about
the Secret Service’s Investigative Mission please visit us at: www.SecretService.gov